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bitbox USB-C Not Detected

If your device (iOS, iPadOS, macOS, or cameras like the Sony FX6) does not recognize your bitbox as an Ethernet device, the ethernet controller is likely in the wrong mode.

tip

For more information about bitbox USB-C functions and modes, please review the USB-C Functions article.

USB Modes​

The bitbox has two USB-C modes controlled by an internal switch:

ModeProtocolCompatible Devices
X-ModeCDC-NCMEmbedded devices: Sony FX6, Sony FX3/FX30, GoPro
A-ModeRNDIS/ECMmacOS, Windows, Linux, iPadOS, iOS, Android

Required Tools​

  • 1.5mm hex driver
  • Spudger

Steps​

  1. Power down bitbox.
  2. Remove the back plate of the bitbox, there are 4 M2.5 screws which hold it on.
  3. Locate the USB-Mode switch as in the photo below.
  4. Flip the switch to the appropriate mode for your device (see table above).
Interior of bitbox showing USB-Mode switch location, with switch set to A Mode position

Driver Downloads​

Most devices support bitbox natively without additional drivers. If your device requires a driver, download from the official ASIX website: